Effective Date: April 4, 2026

Thank you for visiting www.jaychauhan.live.

This Refund and Cancellation Policy explains how refunds, cancellations, and payment-related matters are handled for any services, digital products, consultations, subscriptions, or paid offerings that may be made available through this Website.

By purchasing or paying for any service or product through this Website, you agree to this Refund and Cancellation Policy.

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1. General Policy

Due to the nature of digital services, consultations, custom development work, and downloadable or digital products, all purchases are generally considered final unless otherwise stated in writing.

Refunds or cancellations may be considered only in limited cases and at my sole discretion.

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2. Services and Custom Work

For services such as, but not limited to:

• Web development
• Software development
• Technical consultation
• Freelance work
• Website setup or customization
• Bug fixing or support
• Any custom client-based work

Refund Terms:

• Advance payments, booking fees, and project initiation fees are non-refundable
• Once work has started, no full refund will be provided
• If a project is canceled by the client after work has begun, the amount already paid will be treated as compensation for time, planning, research, and work completed up to that point
• Any partial refund, if applicable, will be decided based on the stage of the project and work already delivered

If a project is paused, abandoned, or canceled due to lack of communication, delayed approvals, or failure to provide required materials, no refund will be guaranteed.

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3. Digital Products

If this Website offers any digital products such as:

• Templates
• Source code
• UI kits
• Downloadable files
• eBooks
• Guides
• Documents
• Automation workflows
• Software tools or scripts

Refund Terms:

Because digital products are delivered instantly and cannot be “returned,” all digital product purchases are non-refundable unless:

• You were charged more than once for the same purchase
• The file or product was not delivered due to a technical issue
• The product is completely unusable and I am unable to provide a fix or replacement

Refunds will not be issued for:

• Change of mind
• Lack of technical knowledge
• Incompatibility not clearly mentioned on the product page
• Failure to read the product description before purchase
• Accidental purchases

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4. Consultation / Strategy Calls

For any paid calls, consultations, mentoring, or strategy sessions:

Cancellation and Refund Terms:

• Once a session is booked and confirmed, it may be non-refundable
• If you cancel before the scheduled session, I may offer a reschedule at my discretion
• If you do not attend a booked session (“no-show”), no refund will be issued
• If I am unable to attend or provide the session, I may offer either:
  • A rescheduled session, or
  • A full refund

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5. Subscription or Recurring Services

If any recurring or subscription-based service is offered through this Website in the future:

• You may cancel future renewals at any time before the next billing cycle
• Once a billing cycle has started, the amount paid for that cycle is generally non-refundable
• Cancellation will stop future charges but will not automatically create a refund for previous payments unless required by law or stated otherwise

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6. Duplicate Payments or Billing Errors

If you believe you were charged incorrectly, charged more than once, or billed in error, please contact me as soon as possible.

Valid billing errors may qualify for a refund after verification.

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7. Chargebacks and Payment Disputes

If you have an issue with a purchase, I encourage you to contact me first before initiating a chargeback or payment dispute.

Filing a false or abusive chargeback after receiving the service, product, or work may result in:

• Refusal of future service
• Suspension of access to delivered resources
• Legal or payment recovery action where applicable

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8. Refund / Cancellation Request Process

To request a refund or cancellation, please contact me with:

• Your full name
• Email address used for the purchase
• Order or payment details
• Reason for the refund or cancellation request

Submitting a request does not guarantee approval.

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9. Processing Time

If a refund is approved, it may take 5 to 14 business days (or longer depending on the payment provider, bank, or platform) for the amount to reflect in your account.

I am not responsible for delays caused by payment gateways, banks, or third-party processors.

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10. Changes to This Policy

I may update or modify this Refund and Cancellation Policy at any time without prior notice.

Any updates will be posted on this page with a revised Effective Date.

By continuing to purchase from this Website after changes are posted, you agree to the updated policy.

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11. Contact Information

If you have any questions regarding this Refund and Cancellation Policy, you can contact:

Jay Chauhan
Website: www.jaychauhan.live
Email: contact@jaychauhan.live
Phone: +91 93134 40532